Skip to content


Your cart is empty

Signup for our newsletter

Subscribe to Get an Extra 7% Coupon Code for All Products


A Solid 3-Year Warranty for Your WELAX Office Chair Maximum Peace of Mind

At WELAX, we pride ourselves on delivering high-quality products that stand the test of time. More importantly, we firmly believe in standing behind our products, always showcasing our commitment to you through our exceptional 3-year warranty for office chairs. Giving you peace of mind, knowing that even if something goes wrong, we've got your back!

What Does the WELAX 3-Year Warranty Cover?

Our comprehensive warranty covers material and craftsmanship defects under regular use. If you spot any defects within the warranty period, just drop us a line, send the product back, and we'll refund the purchase price upon confirmation.
Simple, isn't it?
However, it's worth mentioning that the warranty does not cover everything. Take a look at the specifics below:

  • Normal wear and tear
  • Misuse, abuse or modification of the original product
  • Damage caused by the carrier
  • Improper storage or exposure to extreme environmental conditions
  • Failure to follow published WELAX instructions for use, assembly, or maintenance
  • Natural variations in wood grain due to aging or light exposure
  • Deterioration or discoloration due to stains or dye transfer
  • Damage caused by cleaning agents
  • Aging or variations of fabric properties
    Are you wondering what happens if a warranty-covered defect is discovered?

Actioning Your Warranty Claim

Once we receive a defective product that falls under our warranty, we'll either fix it or replace it – the choice is ours. In the first year, we'll cover shipping costs. After that, shipping the product back to us and getting the replacement product is on you.
Worried about what happens you've got a discontinued product that's defective?
Not to fret, we'll replace it with a similar product.

Making a Warranty Claim

If a defect is discovered, you'll want to get in touch quickly. How? Just drop us an email at to get the ball rolling.

Our Commitment to You

Our mission is not just to satisfy but exceed your expectations. Even if an issue arises, we are committed to addressing it promptly and efficiently, showcasing our dedication to your satisfaction.

Wrapping Up

With WELAX, you're not just buying an office chair, you're investing in a relationship. A relationship underscored by our 3-year warranty for office chairs - our commitment to deliver unparalleled customer service, and unparalleled peace of mind.
So sit back, relax, and remember - your WELAXoffice chair has got you, and we've got your back.
This article emphasizes the WELAX company's dedication to delivering top-quality office chairs and a solid 3-year warranty. If you want an office chair that won't let you down and a company that stands behind their products, choose WELAX. 

To make a warranty claim, contact us at